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Point of View and Mission |
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| Why Health Rekords: |
| Customer Care is our Top Priority!! |
We like to get to know you and your business so that we can tailor our solutions to fit your individual needs. We strive to be friendly and responsive and to work with you, however, we can to get make sure that you get what you need when you need it. We feel this commitment to superior customer service has been a great part of our success.
Whether you choose Health Rekords to outsource your medical transcription or medical billing (or both), one thing is the same: our customers come first. That's because at Health Rekords, serving our customers well is our highest priority. Our dedication is demonstrated at every stage, by every person who touches your business. From quality assurance to information technology to operations to sales, our experts respond immediately to resolve your inquiries expeditiously. We put our global workforce to work for you and you'll discover Health Rekords quality. Our medical transcription and medical billing specialists are highly trained and highly focused on making your business as efficient as possible. Our customers say our services are " excellent "
"A wonderful time saver and that we deliver extraordinary care and attention." |
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| Here's how we do it: |
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Our dedicated account teams work with you to customize your solution and solve your particular challenges. |
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By asking the right questions and listening to our clients' needs, we implement systems with minimal or no disruption to your existing processes. |
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Our 24/7/365 Support Center includes dedicated teams for training, network assistance, programming assistance, and implementation support. |
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Service Level Agreements are customized to suit your needs. |
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Frequent customer surveys are conducted to assess and enhance our performance. |
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| Our incredible features: |
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Round-the-clock customer support |
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Minimum 12 hours Turn-Around-Time(TAT) |
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HIPAA compliant medical transcription service provider |
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Guaranteed 50% to 60% cost savings-99% accuracy assured |
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Free Trial Offer |
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Toll free phone dictation, Call: 1-813-398-4404 |
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