Our services are 24/7 x 365, so no worries whatsoever about the transcriptionist not being available or having a sick day or going on holiday. All our transcriptionists are experienced and they also undergo in-house training to ensure stringent quality standards.
Every transcript completed by our transcriptionists goes to our Quality Control Department where they are checked again word by word against the original dictation by a senior transcriptionist to ensure that you do not have to spend your valuable time proofing the prepared documents again.
If a client needs to make a change at any time our in-house system has the capability to track the status of all current and previous transcripts. This ensures speedy and accurate response to any query or changes.
We provide reliable and high quality transcription services to all our clients at most competitive prices. Our billing is done on a 65 Character Line basis.
Our turnaround time is normally 24 hours, we also provide turnarounds (STAT) of 6, 8, 10, 12 hours depending on the clients' needs.
We take security and confidentiality very seriously. Transmission of your voice files is via our own secure medical servers using the latest 128bit SSL Encryption.As a company, we have an enviable reputation of reliability. We support and serve our clients' 24 hours a day, 7 days a week - 365 days a year.