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CEO Message
 
Health Rekords is a Medical Transcription company covering global management, consulting, and technology services. We collaborate with clients to help them become successful in their business endeavors by delivering the right skills, cost-effective solutions, and proven methodologies for On-shore, Near-shore, and Off-shore engagements.

Recently, Health Rekords has opened its door to Medical Transcription, where we cater services of transcribing files and delivering them back to clients in the desired turnaround time, with 99% plus quality assurance.

Health Rekords maintains 100% HIPAA compliance. We ensure that all files are handled STRICTLY CONFIDENTIAL. All of our staff and employees sign a Non-Disclosure Agreement with implementation governed by criminal and civil actions if they violate the security and confidentiality policies and procedures.

We have 24-hour manned security at the building's main entrance and a secured office. We have a secured server room where only authorized personnel have access.

We have the advantage of an excellent workforce, all medical and paramedical college graduates, transcriptionists who have five years or more experience, pool of experienced editors and quality assurance officers who are considered expert in this field. To ensure uninterrupted service we employ a redundant, stable, high speed Internet and state of the art communication infrastructure all within a fully-secured location.
 
Seating Capacity:
30 Medical Transcriptionists (more than 5 years experience).
12 Editors/QA (more than 8 years experience).
07 Senior Editors/QA (more than 10 plus years of experience).
 
System Infrastructure:
HIPAA compliant. Rigid training and orientation about HIPAA compliance.
Standard security equipment and utilities in place to ensure data security.
Uninterruptible power supply (UPS).
Off-site backup facility .
Fully fault-tolerant and disaster-resistant system.
 
System Security:
Password authentication.
Last login information.
IP tracking and blocking.
Inactivity timers.
Firewall and virus filtering.
Limited access of medical files/reports (only authorized personnel)
 
Service Availability:
Transcription service available 24/7.
12-24 hour Turnaround Time (TAT).
4-8 hour TAT.
For the 24-hour TAT, audio files received on Friday ( Philippines ) sent back to client on Monday following.
Weekend work can be arranged if required by the client.
 
Service Capacity:
Current readily available service capacity is twenty thousand (20,000) lines per day (LPD) or about six hundred thousand (600,000) lines per month but capacity can be increased according to client requirements.
Can hold a backup of medical reports for at least three months in our server in case, client needs it for reference purposes. After three months, we make sure that documents have been deleted in our server for confidentiality purposes.
The very good thing about it, we are offering our services for a five-day FREE TRIAL with no obligation on your part. So what are you waiting for? Contact us now and avail of our promo before it's too late!
 
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